Search for any brand online and you’ll find a wealth of reviews, both good and bad. The impact of consumer reviews on a brand’s products and services is huge, and companies are increasingly using online reputation management tools to monitor, analyse and respond.
The practice of reputation management involves putting the tools, systems and processes in place for brands to monitor what consumers are saying about them online and respond directly to customers to address any issues they may have.
As well as responding to negative comments and taking control of the conversation around your brand, online reputation management also allows brands to solicit positive reviews by encouraging happy customers to leave comments on the platform they engage with most.
NZ ReviewMe Partner
ReviewMe software provides the powerful tools needed to manage your online reputation, however it is our valued business partners who work with you directly to get you set up and to provide on-going support. They are NZ local and can offer the hands on support you need to get the most out of your ReviewMe Software. They also offer add-on services to help boost your online reputation such as local SEO and more.